Our Shipping Policy
How It Works
All Items are Shipped within 24-72 hours of the order being placed.
The shipping details should be added at checkout, or you may contact us to share that information.
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Delivery Options include:
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USPS Priority 10-15 business days (USA Customers)
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Jamaica Post/ Zipmail (2-3 business days)
$3.57USD / $500JMD
This amount is paid at checkout along with the cost of your order.
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3. Knutsford Express (24-48 hours)
$5USD / 700JMD
This amount is paid when picking up your order at the Knutsford branch near you.
The Knutsford branches include:
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Angels
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Boulevard-Kgn
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New Kingston
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Brax Hall
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Falmouth
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Gutters
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Hanover
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Kingston
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Luana
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Mandeville
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May Pen
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Negril
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Ocho Rios
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Port Antonio
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Port Maria
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Portmore
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Savanna La Mar
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Sangster Int. Airport
3. Pick Up in Store
If you are located in Montego Bay you make collect in store, 2 Church Lane, 3 Floor, Montego Bay, St James.
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Refund Policy
We Do Not offer cash refunds. In the event a return is done and you are unable to replace it with an available item a Merchandise credit is added to your account. This credit will be applied to your next order with us, be sure to make note of the total credit available.
Exchange/Return Policy
Exchange has to be made within 48 hours of purchasing and item(s) MUST be in its original condition and packaging.
We Do Not exchange white items, bikinis, lingerie, accessories, sale items or undergarments.
You will be responsible for shipping cost associated with returns / exchanges.
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Thank You For Your Continued Support